Patient Feedback

From Raphael Isserlin

Hello, Getting thank-you letters (well, emails actually) from people who have never been to Kiveton Park at all, let alone your crossed the threshold of your surgery, is probably a decidedly rare event - but that’s what I’d like to do, if that’s OK with you, and here’s why.

I came across your web-page when trying to sort out a bit of family history – I saw with considerable pleasure the history of your surgery/practice, and the kind and affectionate mention of my late aunt, the German refugee lady-doctor whose reputation has clearly now passed into legend. For what it’s worth, may I suggest a few very tiny alterations? Her surname should be Isserlin, not Isaline (that typo occurs a few times), and the red-haired lady described as her sister was actually her cousin. Both ladies survived until the 1970s - and both succumbed to MS. But you (or the lady whose book you used, to whom my thanks also) have it bang-on, and almost all of us ended up in the caring professions one way or another… I have to say that driving has never been a family forte – clearly genetics are responsible there too, but it is only a few years ago that I threw away her old RAC handbook from (I think) 1964 or so- it must have been the last time she drove, I think to visit us.

It is very good of you to mention her. She would have been tickled pink, that’s for sure, and I am sure that she would have considered her patients’ descendants (and their descendants) to be in good hands. Yours looks (from a rapid scan of the biographies) to maintain the tradition of being a caring and I am sure a good practice, and I am sure she would wish you all every success! Best wishes.

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